Otrar, Almaty
About the Hotel
Hotel Otrar is located in the heart of Almaty, Kazakhstan. It offers a blend of Kazak and European cuisine while being close to notable attractions such as the historic Ascension Cathedral. The hotel is noteworthy for its recreational facilities and contemporary amenities. With 161 air-conditioned rooms, it caters to both leisure and business travelers.
Location
Hotel Otrar is conveniently situated about 11 km from Almaty International Airport. Nearby, guests can explore the 28 Panfilov Heroes Memorial Park and the Central Park of Culture and Leisure, reflecting the area's natural beauty. Other attractions include Zhibek Zholy, located 600 meters away, and Almaty 2 station, which is 2.5 km from the hotel.
Rooms
All guestrooms at Hotel Otrar feature premium bedding and modern comforts like air conditioning and free WiFi. Certain rooms include a seating area and views of the mountains or city. Private bathrooms are equipped with complimentary toiletries, and select suites offer additional amenities such as a kitchenette and separate living spaces. Other conveniences include a minibar and satellite TV in every room.
Eat & Drink
The spacious restaurant at Hotel Otrar serves a combination of Kazak and European cuisine, accompanied by a daily breakfast buffet. A coffee shop/café is available for snacks throughout the day. Guests can also enjoy a drink and light refreshments at the stylish lobby bar. Nightclub entertainment is offered for those seeking evening engagements.
Leisure & Business
Hotel Otrar boasts recreational amenities including an indoor pool, sauna, and a fitness center for guests' enjoyment. For business travelers, a 24-hour business center alongside complimentary newspapers in the lobby is provided. Guests can play billiards, or relax in the sauna with complimentary usage for two hours included in their stay.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Barber shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Billiard tables
Guest Parking
- Cookware/ Kitchen utensils
Services
- Valet parking
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Swimming pool
- Night club
- Leisure/ TV room
- Sauna
- Steam room
- Public Bath
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is conveniently located near key attractions and offers clean, comfortable rooms with stunning views. While the staff was generally supportive, their focus on paperwork sometimes detracted from a more personal touch. The dining experience was enjoyable, but the breakfast options could use some variety. Overall, it's a decent value for the location and amenities provided.
I recently stayed at this hotel and appreciated its location in the city center, which was perfect for my business trip. The rooms were tidy and had everything I needed, although they were a bit dated. While the staff were helpful, they could have been more attentive. Dining was not the highlight of my stay, and I found the options lacking in quality. Overall, it offers decent value but might not be ideal for everyone.
I recently stayed at this hotel and found it to be a bit dated but surprisingly charming. The location is definitely the highlight, being centrally located near many attractions. My room was rather beautiful, featuring Kazakh-style rugs and stunning paintings on the ceiling. While the service was friendly, it could use a bit more focus on customer interaction. Overall, it was a good value for the price, but the older style might not be for everyone.
I had a mixed experience at the hotel. The location is great, just a few minutes from the pedestrian-only Arbat street, which is a highlight. However, the rooms, although clean, are much too small and their furnishings look quite dated. The service was hit or miss; while some staff were friendly and helpful, others lacked the warmth and attention I expected. Overall, it has potential, but a few improvements could make it much better.
I had a decent stay at this hotel. The location is excellent, right in the heart of the city and close to various attractions. While the rooms were clean enough, they felt quite dated, which was a bit disappointing. The breakfast was really good, and the staff provided everything I needed. However, some service aspects felt a bit lacking at times. Overall, it's a reasonable choice for the price, especially given its great location.
I had a mixed experience at this hotel. The location is fantastic, right in the heart of the old downtown area, making it convenient for exploring. The rooms were a bit basic and could definitely use some renovations, but they were tidy and had some essential amenities. Service was friendly enough, but they really seemed distracted with paperwork. The breakfast experience was impressive, and the dining area itself was beautifully designed. Overall, the price offered good value for money considering the location and dining quality.
I really enjoyed my stay at the hotel, mainly due to its great location in the city center, which made it easy to explore. The rooms were clean and had a nice view, but they were a bit on the small side. The service could use some improvement, as some staff seemed a bit untrained and not very attentive. Overall, it was a decent experience, especially for the price, but there's room for enhancement in multiple areas.
I had a pleasant stay at the hotel, enjoying the clean and spacious rooms decorated with beautiful Kazakh-style rugs and stunning ceiling paintings. The friendly staff made my visit enjoyable, but I found the service to be a bit lacking in communication. The location was fantastic, close to cultural sites and the Green Market, but the dining experience could use some improvement regarding the freshness of the buffet items. Overall, it offers good value for money considering the amenities.
I had a decent stay at this hotel, thanks to its clean rooms and great location near the city's main attractions. The staff was helpful but lacked warmth, which made me feel a bit disconnected during my visit. The dining options were quite limited, but overall, the stay offered good value for money considering its price. However, I was a bit disappointed with the small room size, which could be uncomfortable for longer stays.
The hotel has a convenient location in the old downtown area, surrounded by offices, shops, and restaurants. The rooms, while clean and fully functioning, feel a bit outdated and could certainly use a renovation. The staff was friendly and helpful, providing assistance whenever needed, but the breakfast experience was marred by a bit of a scramble for food. Overall, it offers good value for money, but expect some older furnishings.
I had a decent stay at this hotel, which was clean and comfortable with a good view of the park across the street. The staff was attentive and even provided an outlet adapter for my computer, which was a nice touch. On the downside, the rooms could use some renovation as the furniture felt a bit dated, and while the breakfast was plentiful, the choices were somewhat limited. Overall, it was a good value for money, especially with the convenient location in the city center.
I had a mixed experience at this hotel. While the location is quite convenient for business trips, with easy access to city centers and restaurants, the service left something to be desired. The room was uniquely designed, reflecting Kazakh culture, but it really needs a refresh. The dining options were good but repetitive over my stay. Overall, it might be decent for a short stay if you're looking for a functional place, but don’t expect a luxurious experience.
The hotel is located conveniently close to major attractions like the Abay National Theater and the charming 'Arbat' street, making it a great choice for exploring the city. The rooms are clean and comfortable, though they show some age and could use a refresh. The staff was friendly enough, providing a city map, but overall service could be improved as they seemed more focused on paperwork than guest interaction. Breakfast was plentiful and tasty, albeit with limited choices.
The hotel is conveniently located near tourist attractions and offers a clean and comfortable stay. The rooms had some amenities but were a bit cramped, and although the staff was friendly, I found them unhelpful in critical situations. Dining was a highlight with a substantial breakfast, but I felt the value for money could have been better with some extra services. Overall, it's a decent choice but not without its shortcomings.
I had a decent stay at this hotel, where the rooms were small but functional and, importantly, very clean. The staff was friendly and quick to respond to my requests, making for a pleasant experience. The location was excellent, being close to major attractions, but the dining could use improvement, as the hotel restaurant didn’t meet my expectations. Overall, it’s a solid choice, especially for its convenience and hospitality.