Otrar, Almaty

The hotel is conveniently located near tourist attractions and offers a clean and comfortable stay. The rooms had some amenities but were a bit cramped, and although the staff was friendly, I found them unhelpful in critical situations. Dining was a highlight with a substantial breakfast, but I felt the value for money could have been better with some extra services. Overall, it's a decent choice but not without its shortcomings.

I had a decent stay at the hotel, which has a great location close to various restaurants and attractions. The rooms were clean and comfortable, though a bit basic, and the breakfast was plentiful but lacked variety. The service could use some improvement, as the staff seemed more focused on paperwork than on customer care. Overall, it offered good value for money, but it wasn't perfect.

I had a decent stay at the hotel, which is well-situated in the downtown area surrounded by shops and restaurants. The rooms were clean and comfortable but felt a bit dated. The service from the staff was very friendly, even though there were moments when it seemed they were focused more on paperwork than on guest relationships. I enjoyed the breakfast offerings, which were healthy and tasty, although selection could be expanded. Overall, it's a good value for money considering the location.

I had a mixed experience at this hotel. The location is a huge plus, being so close to major attractions and restaurants. The staff were friendly and accommodating, but the service fell short due to some rude security guards. Unfortunately, the rooms felt a bit cramped and basic, which is not what I had hoped for at this price point. Overall, great location and value for money, but the room quality and some service issues could definitely use improvement.

This hotel has a fantastic location, just a short walk from the beautiful Arbat street and the national Opera Theater, which is definitely its strong point. The rooms, however, could use some serious remodeling as they felt quite small and the furniture wasn't functional. The service was lovely, with friendly staff always ready to help, especially at breakfast which was delicious. All in all, while the value was decent, there are definitely areas that need improvement.

I stayed at a hotel that had its ups and downs. The location was fantastic, close to all the tourist spots and surrounded by beautiful parks. The rooms, however, felt a bit outdated with run-down Soviet furniture, but they were equipped with the basics. The staff was quite friendly and went out of their way to help, though I did have a couple of unpleasant encounters. Overall, it had good value for money, but the dining experience had some interesting options.

I had a somewhat mixed experience at this hotel. On the plus side, the rooms were beautifully decorated with Kazakh style rugs and unique ceiling paintings. The location was great, making it easy to explore the city. However, the service left much to be desired, with some staff being unhelpful, and I found the dining options to be lacking in variety. Overall, it was a decent stay but not without its flaws.

I stayed at this hotel and found the location in the old downtown area of Almaty really convenient for exploring. The service was friendly and accommodating, but I was disappointed with the state of the rooms, which were quite outdated and had a musty smell. Overall, while the hotel has its positives, the lack of renovation in the rooms is something to consider before booking.

I really enjoyed my stay at this hotel with its friendly staff and great location close to many attractions. The rooms were clean and functional, although a bit small. However, the service was not always helpful, and the dining options could use some improvement. Overall, it was a decent value for money considering its prime spot in the city.

I enjoyed my stay at this hotel mainly because of its excellent location, being so close to central attractions and great restaurants. The rooms were tidy but a bit basic and not very spacious, which made it less appealing for comfort. The service was friendly, and they offered a hearty breakfast, though the dining options might need some improvement. Overall, it offers decent value for money considering the central location.